Assistant Manager - Client Account Management - Hyd/Gur/Blr/Mum

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SCAM ALERT
Caution against fraudulent job offers!

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Assistant Manager – Client Account Management (CAM)

If you would like to be in a role where you can leverage your strengths supporting Deloitte’s flagship clients, this could be the role for you. The role provides you opportunities to get involved in a wide variety of activities in delivering best in class account management support to account leadership. As part of this team, you’ll gain exposure to a variety of projects those challenge and enrich you, and to a lot of opportunities to collaborate with and learn from some of the most talented professionals, all of which would help in your professional growth and skills development.

Work you’ll do

As a Client Account Management (CAM) professional you will work with Deloitte’s account leaders and other internal stakeholders to deliver the best of the firm, strengthen relationships and help expand our services footprint at our clients.

Your responsibilities will include:
Independently handling end-to-end project management of initiatives on the account which could pertain to any or all account-based marketing, client relationship management, bid management, account strategy, account contracting, internal operations. risk management, etc.
Assisting in the development and maintenance of account marketing assets, marketing campaigns, proposal assets, and onboarding/offboarding assets and processes
Act as an advisor to the account leadership by sieving through information and providing perspective
Support information needs for client meetings, client facing materials, leadership presentations
Assist in the development and maintenance of account relationship tools including relationship map, organizational charts and the political balance sheet
Work with account leadership in developing and implementing the Confidentiality Information Program including onboarding and offboarding of team members
Coach and mentor the team on project management, client management, teaming, and other professional attributes
Manage the performance of team members through regular check-ins, providing timely feedback based on personal observations and client responses
Identify strengths of team members to provide them with opportunities and coach them in professional growth
Contribute to various team and talent initiatives
The team

Client Account Management (CAM) professionals assist internal account leaders in strengthening relationships and expanding services to Deloitte’s most important clients. U.S. and India based CAM professionals work in partnership and help generate strategic industry, cross-functional and account level insights to address client issues. In addition, the CAM professionals help drive internal account operations, such that the account leaders can win work and create more value for our clients.

Qualification and experience required:
7-10 years of professional experience in account management, marketing or business development field
At least 2-3 years’ experience of supervising teams
MBA and/or Masters (full time) in relevant field

Skills:
Managing small size teams
Performance evaluation, coaching
Conflict resolution, negotiation
Attention to detail with good client service attitude
Excellent verbal and written communication skills
Proficient in Microsoft Office suite
Basic understanding of SharePoint
Strong understanding of client service, marketing, sales/pre-sales in a professional services firm
Should be innovative, take initiative, and adapt to changes per business needs
Proven ability to create dashboards
Present information in a logical flow following The Minto Pyramid Principle
Good understanding of company financials
Strong reasoning and problem-solving skills

Work Timings: 11 AM - 8 PM Or, 2 PM - 11 PM

Location: Hyderabad/Gurugram/Bengaluru/Mumbai

How you’ll grow

At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.

Copyright © 2021 Deloitte Development LLC. All rights reserved.

\“Deloitte\” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.
In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
Deloitte & Touche LLP
Deloitte Consulting LLP
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Requisition code: E22HUAMSA-CAM