Associate Project Manager / Officer GSC's

工作内容

Business:
HSBC Technology and Services + Region

Open positions:
1

Role Title:
Associate Project Manager / Officer

Global Career Band: 6

Location

(Country / City )

:

Hyderabad

Recruiter Name :
Abhijeet SINGH

Why join us?

Global Change Delivery Associate Project Managers/ Officers assist the Programme Manager / Project Manager to organise and lead projects from project definition to closure. They will typically support the delivery of single small change projects and can be responsible for leading a workstream. They are responsible for following the GCD Business Transformation Framework (BTF), using standard project management tools such as Clarity and working closely with the GCD Management Services.

The Opportunity:
Principal Accountabilities: Key activities and decision making areas Typical Targets and Measures

Value Creation

Demonstrates good knowledge of GCD Project Management Framework, supporting the creation of detailed plans including key activities and milestones

Supports the Project Manager in defining required scope, quality, cost and effort

PMO and practice liaison

Understands the impact of change requests to scope, time, budget or effort and helps identifies the new requirements to deliver the project successfully

Measures progress against the plan and, with the Project Manager, takes action to ensure results are achieved, and exceeded where possible; focuses on quality and review requirements and builds on feedback

Helps the Project Manager manage against the plan, looking ahead and removing roadblocks to delivery. Ask questions when they do not understand, takes ownership of problems and escalates when needed (remaining calm, knowing when to escalate, escalates with possible solutions)

Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery

Keeps focus on the medium and long term goals and the Group’s values particularly when under short term pressure

Target

Deliver projects and achieve stated revenue and costs benefits · Measure · % of target delivered against plan

Target

Deliver projects on time and within budget

• Measure

% of projects completed within baseline schedule

% of projects completed within baseline budget

Target

Delight our partners through delivery of exceptional service

Measure

Improvement in Business Partner Score

Operational Performance · Assists with the production of a well-defined project plan, identifying the key milestones and support the project manager in the assigning of role/task responsibilities

Assists the Project Manager with project mobilisation including activities such as onboarding resources and setting up the Clarity plan

Work with Project Manager to provide project governance and compliance, identifying and raising issues when necessary, controlling project tollgates, managing project budgets and helping maintain change control

Helps ensure that the project team follows all quality assurance processes, Global Change Delivery Frameworks and use standard tools such as Clarity

Tracks, reviews and controls project progress and performance at clearly defined points in the process to help ensure that the project is delivered on time, within budget; anticipating potential risks and issues, putting mitigating actions into place to prevent delivery stalling and escalating as appropriate

Demonstrates understanding of analytical tools and techniques to prepare and analyse management reports; identifying factors that are putting the programme off track, monitor and share progress with stakeholders · Support the Project Manager with closure activities, including post project review and handover · Associate Project Manager/ Officer is organised, plans their work and delivers on time / keep commitments · Associate Project Manager/ Officer produces deliverables that are of a high quality (well structured, insightful, no errors) and with sufficient review time and appropriate response to feedback

Target

Manage Global Change Delivery costs to target

Measure

Forecast spend v Rolling Operating Plan: Approved budget v latest baseline Forecast budget v latest baseline Budget variance v latest baseline

Target

Effectively manage project schedule

Measure

Schedule variance: Days at completion v latest baseline

Target

Effectively manage operational risks and internal controls

Measure

Number of outstanding risks not mitigated to plan Findings management Controls effectiveness

Capability and People Development

Acts as a good team member and shows a positive collaborative attitude, promoting HSBC’s values and behaviours (e.g. taking time to help others, respects others ideas, wants to move forward)

Shows high standards of professionalism, for instance in the quality of written and personal communication, especially in front of the business and delivery partners

Shows flexibility and willingness to apply themselves to different tasks; does not need need constant supervision

Helps the Project Manager to create to a positive work environment for the project team

Supports good project induction and orientation – i.e. assist new team members to understand the project context and content, the importance of stakeholder management and wider project goals

Maintains personal and professional development, increasing professional knowledge and skills experience

Demonstrates self -awareness of own strengths and weaknesses, seeking feedback and taking responsibility for their own development

Target

Engage our workforce to maximise contribution and commitment

Measure

Quarterly pulse survey

Target

Uplift Global Change Delivery capability through skills and experience development

Measure

Meets minimum role standards by competency

What you’ll do:
Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)

Management and control of projects to meet exacting timescales necessary in a competitive market place

Achieving benefits (cost reduction, revenue increase, strategic goals) set out in the business case

Management of stakeholders

Working with multiple delivery and business partner teams

Role Context (The environment and operating conditions of the role including the extent of guidance and

authority)

GLOBAL ROLE PROFILE TEMPLATE

INTERNAL - Associate Project Manager/ Officer Page 4 of 6

The vision statement for Change Delivery is “To be the businesses’ primary change partner, support the

implementation of the Group Strategy and make change a source of sustainable competitive advantage for

HSBC”

Support Project and Programme Managers to manage change through projects delivery. The projects will

typically have a clearly defined output, fixed start and end date with a well-defined development/delivery path.

Projects may be stand alone or part of a Programme.

The jobholder will be expected to exercise independent initiative in proactively overcoming obstacles to success,

dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. He /

She will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism

and conduct.

The role holder will operate within the usual authority limits for an Associate Project Manager/ Officer

Management of Risk (Operational Risk / FIM requirements)

The jobholder will also continually reassess the operational risks associated with the role and inherent in the

business, taking account of changing economic or market conditions, legal and regulatory requirements,

operating procedures and practices, management restructurings, and the impact of new processes.

The jobholder should then address any areas of concern in conjunction with line management and/or the

appropriate department.

Observation of Internal Controls (Compliance Policy / FIM requirements)

The jobholder will adopt the Group Compliance Policy by escalating any identified compliance risk in liaison with,

Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’

embraces all relevant financial services laws, rules and codes with which the business has to comply.

Senior Project Managers adhere to the Groups standard tools and methodologies :

Global Change Delivery Project Management Framework

Group Standard Business Case

GCD Tools like Clarity & Open Workbench

Role Dimensions (e.g. balance sheet size, lending/expenditure limits, size/volume of transactions, budget)

The jobholder will be required to support the management of large projects (or programmes) and/or manage one

or more project workstreams (sub-projects) with some level of complexity and scope.

Qualifications

What you will need to succeed in the role :
Knowledge

• Understanding of the project lifecycle
• Understanding of Global Change Delivery Business Transformation Frameworks, methodologies and best

practice techniques

• Understanding of the purpose, value, culture and fundamentals of Global Change Delivery
• Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers

and other stakeholders

Experience

• Project management skills and experience, including examples of the delivery of on time and on budget – a

driver with bias towards delivery at pace and controlling project outcomes

• Experience of working in a banking environment and change projects
• Evidence of strong communication and influencing skills
• Good verbal and written communication skills and some experience in face to face presentation

Capabilities

• Planning and Plan Management
• Risk and Issues Management
• Decision Making
• Leading self and Others
• Change and Implementation Management
• Financial and Budget Management
• Tracking, Reporting and Governance
• Stakeholder Management
• Resource and Team Management
• Delivery at Pace
• Achieving excellence
• Collaboration
• Embracing Change

Qualifications and Accreditations

• Evidence of self-development e.g. working through appropriate curriculum
• Certified Associate in Project Management (CAPM)
• PMP training or certification - Optional
• Prince2 – Optional

Link to Candidate User Guide:
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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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