Branch Manager

☞ Yes Bank

看过: 108

更新日: 06-05-2024

位置: Delhi Union Territories

类别: 金融/银行/股票 执行管理 市场/公关 营业额 安全 服务/清洁工/女仆 PG / PB /接待处 事件 教育/培训

行业: Financial Services

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工作内容

Strategy & P&L Management Maintains the Profit and Loss statement and Balance Sheet for the branch Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank Sustained revenue generation for the branch through cross sell of TPP, RA and BB products Liabilities mobilization through CASA portfolio growth in the Branch Catchment
Superior and Consistent Customer Service Ensures Efficient complaint management within specified TATs Drives high service scores Conducts customer engagement programs and marketing events Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval
Strengthening Systems, Controls and Processes Ensures Upkeep of the Branch and ATM and raises issues if required Liaises with respective teams for effective and efficient Fraud Management within the cluster Ensures branch compliance with Bank’s policies and processes Ensures timely submission of MIS reports Ensures safety and security of Bank and customer’s assets Ensures Audit related deliverables both internal and external are met as per the prescribed norms Ensures Role clarity to employees in the branch and manage attrition
Performance Management Tracks and monitors daily productivity and book movement of the branch Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required
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People Management Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section. Ensuring Training & Development Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals. Risk and Internal Control Responsibilities Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager. Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.


KNOWLEDGE Minimum Qualifications Bachelor’s degree in any discipline Master’s degree is preferred Professional Certifications AMFI/NCFM/IRDA certifications will be an added advantage Language Skills Written and spoken English is essential EXPERIENCE
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Years of Experience A minimum of 6-5 years of relevant experience with at least 2-3 years in a similar role Nature of Experience Prior experience in BFSI Sector

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最后期限: 20-06-2024

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