Business Manager

工作内容

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Title:Business Manager

Job Summary:

The Business Manager is responsible for business management and strategic needs of ESPM Solution Delivery, a subfunction of Enterprise Workplace Technology, within EY’s Technology organization.

Essential Functions of the Job:

• Collaborate and build trusted and effective working relationships with service owners, project managers, and various members within ESPM and other supporting functions
• Participate in special projects such as the operational internal workings of ESPM; talent; and or strategic initiatives.
• Support ESPM reporting needs both financial and accomplishment focused.
• Assist with BRET process.
• Facilitate and support the annual budgeting, monthly forecasting, and long range planning processes
• Perform detailed analyses of capital and purchased services spending for existing or planned services and/or projects
• Lead activities to ensure business cases are complete, comprehensive and relevant
• Lead activities to ensure sanctioned projects have well defined plans and budgets
• Lead / engage in program reviews, evaluating scope, financial and schedule performance
• Lead activities to assess the contractual, financial and service delivery performance of 3rd party suppliers, make recommendations for improvement, and as required, manage improvement programs
• Identify opportunities to improve the overall performance of the ESPM organization, present recommendations, plans and business cases to leadership, and then actively lead and / or execute said plans.
• Drive innovation, speed and quality across the ESPM organization
• Other tasks as may be assigned from time-to-time
  
  

Analytical/Decision Making Responsibilities:

• Ability to clearly define problems, its main drivers, and next steps to implementing potential solutions
  
  

Knowledge and Skills Requirements:

• Strong organizational skills with experience of managing processes.
• Ability to work in a high-pressure environment (either directly or indirectly)
• Very good understanding of key performance indicators relevant for the role
• Experience in working in a global environment and an ability to interact with different cultures
• Ability to effectively communicate and collaborate with diverse audiences and influence multiple stakeholders
• Strong client-service oriented communication, documentation, analytical, and presentation skills
• Ability to maintain confidentiality in all aspects of the job and use critical thinking and problem-solving skills
• Strong expertise of Microsoft Office applications (i.e., Excel, Word, and PowerPoint) and SharePoint
• Extensive experience with Microsoft Excel is required, including the use of formulas, creation of pivot tables, vlookup and advanced financial functions
• Working knowledge of EY tools such as PPM and Apptio..
  
  

Supervisory Responsibilities:

• This position will report to the ESPM Business Management Leader.
• No supervisory responsibilities will be expected for this position at this time but is subject to change.
  
  

Other Requirements:

• 6+ years of experience in business analysis, product management and/or project management or a related discipline is desirable but not required, or an equivalent combination of education and/or experience
• PMP Certification is preferred
• Understanding of project management concepts and principles. Direct project management experience is desirable but not required
• Keen interest in technology and technology-driven service-oriented businesses
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid changes
• Ability to work and team with a multitude of different people to balance demands
• Ability to deal efficiently with escalations and difficult situations/people under pressure
• Outstanding management, interpersonal, communication, organizational and decision-making skills
• Ability to understand and integrate cultural differences and motives
• Ability to work independently in a global organization within the context of a virtual team
• English language skills - excellent written and verbal communication
• Demonstrates ability to define and manage processes
• ~5% travel may be required
  
  

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