Collections Specialist
看过: 101
更新日: 06-05-2024
位置: Bengaluru / Bangalore Karnataka
行业: Financial Services Accounting Business Supplies Equipment
水平: Associate
工作类型: Full-time
薪水: View Detail
工作内容
The Collections Specialist will be responsible for locating, communicating, and negotiating with customers regarding their delinquent accounts by mail, telephone, email, and other means. The Collections/Recovery Specialist will be expected to collect payments, negotiate payment plans, resolve discrepancies, negotiate settlements, skip trace customers, arrange for the recovery of equipment, and deal with third parties including attorneys, recovery agents, insurance companies, and our internal staff.
*Remote work from home in India*
Job Responsibilities:
- Handle a portfolio of customer accounts.
- Utilize various negotiation techniques and strategies to negotiate and collect
- payments and settlements on delinquent accounts.
- Exercise various skip tracing techniques and collection strategies to locate missing customers and equipment.
- Provide customers with options to bring their account current in a professional manner.
- Utilize a variety of web-based tools for research and collections of delinquent accounts.
- Make high volume of outbound calls and take high volume of inbound collection-related calls.
- Adhere to all local, state, and federal laws governing the debt collection industry.
- Accurately input and record all collections activities into a CRM system.
- Assist our asset recovery division with finding and arranging for pickup of
- equipment from defaulted leases.
- Interact with management regarding assigned portfolio of accounts.
- Perform other duties and responsibilities as assigned.
Job Requirements:
- Strong computer skills.
- Exceptional organizational skills and attention to detail.
- Ability to read and understand equipment financing or commercial lease agreements.
- Preference given to candidates with MBA in finance and/or CPA or CMA designations.
- Minimum of two years related work experience.
Benefits:
- Group Mediclaim policy
- Personal Accident policy
- Parental Insurance
- Retirement Benefits (Provident Fund)
- Gratuity
最后期限: 20-06-2024
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