工作内容
In search of a skilled and dedicated Customer Service Executive for a BPO Company. As a Customer Service Executive, you will play a critical role in ensuring customer satisfaction and maintaining strong client relationships. You will be responsible for addressing customer inquiries, managing complaints, and providing timely and accurate resolution to a wide range of customer issues. The ideal candidate has excellent communication skills, problem-solving abilities, and a strong customer-centric mindset. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we would love to hear from you.
Position:Customer Service Executive
Location:Turbhe, Navi Mumbai
Qualifications:HSC or above
Salary: Upto 18k CTC
Job Type:
- Work from Office
- Rotational/Fixed Shift
- Rotational/Fixed Week Off
Experience:
- Graduate Freshers are also eligible
Requirements:
- Proven experience in a customer service role, preferably in an outsourcing/offshoring environment.
- Good communication and interpersonal skills In English
Responsibilities:
- Responding to customer inquiries via phone, email, and live chat in a polite and professional manner.
- Resolving customer complaints and issues promptly and effectively.
- Providing accurate information to customers regarding company products and services.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English (Preferred)
Work Location: In person
最后期限: 02-07-2024
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