Customer Care Manager

看过: 101

更新日: 03-06-2024

位置: Port Blair Union Territories

类别: 其他

行业: Staffing Recruiting

水平: Mid-Senior level

工作类型: Full-time

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工作内容

Customer Service Manager Responsibilities

Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Creating effective customer service procedures, policies, and standards.
Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
Implementing an effective customer loyalty program.
Maintaining accurate records and documenting all customer service activities and discussions.
Assessing service statistics and preparing detailed reports on your findings.
Hiring and training new customer service agents.
Managing the approved budget of the customer service department.
Staying informed on the latest industry techniques and methods.

Interested candidate should send his/her Resume bankyjose993@gmail.comThis job is provided by Shine.com

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