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水平: Mid-Senior level
工作类型: Full-time
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工作内容
Job Opening For Customer Support Executive - Customer SupportDesignation: Customer Support ExecutiveEmployment Mode: Full timeWork location: SalemShift Timing: Rotational ShiftRoles And Responsibilities- Handling outbound and inbound calls.
- Updating customers and customers client portals
- Responding / communicating with client through email /call in time.
- Tracking the shipment and getting the missing details or documents from the appropriate Members/Persons in US/Canada.
- Handling the clients messenger application for communication.
- Having a comprehensive understanding of the service offered.
- Providing quality customer service.
- Up selling if the project demands.
- Maintaining professional decorum and punctuality.
- Ensuring good interpersonal relations are maintained while coordinating.
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最后期限: 12-07-2024
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