水平: Mid-Senior level

工作类型: Full-time

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工作内容

Job Opening For Customer Support Executive - Customer SupportDesignation: Customer Support ExecutiveEmployment Mode: Full timeWork location: SalemShift Timing: Rotational ShiftRoles And Responsibilities
  • Handling outbound and inbound calls.
  • Updating customers and customers client portals
  • Responding / communicating with client through email /call in time.
  • Tracking the shipment and getting the missing details or documents from the appropriate Members/Persons in US/Canada.
  • Handling the clients messenger application for communication.
  • Having a comprehensive understanding of the service offered.
  • Providing quality customer service.
  • Up selling if the project demands.
  • Maintaining professional decorum and punctuality.
  • Ensuring good interpersonal relations are maintained while coordinating.
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最后期限: 12-07-2024

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