Fleet Manager

☞ Fabriclean

看过: 108

更新日: 23-04-2024

位置: Trivandrum Kerala

类别: 其他

行业:

工作类型: Full-time

Loading ...

工作内容

Job Description

  • You will assist the management in implementing new strategic initiatives as well as contribute with ideas for effectively scaling up the operations in these areas.
  • You will liaise between the implementation team and the operations strategy team to ensure that all the areas under you focus on order fulfilment, logistics and customer experience. You will be responsible for leading and managing a team, their performance, expectations and goals.
  • Perform cost analysis and reporting as well as manage schedules, quality initiatives and process change initiatives. Design and manage execution of the employee retention plan; Responsible for deciding on the staffing and training requirements for all the areas under your purview.
  • Improve the systems, processes and policies in the operations team to better support management reporting, information flow and relevant business metrics
  • Ensure the fleet of executives across areas are disciplined, and resolve disputes/strikes that may arise in these areas, warranting an efficient and healthy work environment.
  • Support the structure that motivates and rewards the desired behaviours and performance of pick up/delivery executives
  • Ensure a flawless service for the customers in your areas with special focus on real time service levels and schedule adherence
  • Meet or exceed customer satisfaction rating target of the pick up/delivery fleet in all the areas under your purview
  • Ensure that there are fewer executive driven cancellations in your matters like wearing Fabriclean T-shirts, bags and Id card while on deliver

Desired Skills

  • Graduate with 1-2 years of experience in operations management
  • Prior experience in process design and operations implementation (preferably in logistics/supply chain management)
  • Strong operational, analytical and numerical skills; Ability to use data effectively for devising operations strategy
  • Strong time management skills and the ability to prioritize in order to meet daily, weekly, and long-term requirements and goals
  • Must have ability to multi-task, manage multiple hubs and establish priorities
  • Good leadership skills (Experience in managing blue-collared employees is a big plus)
  • Passion to deliver a positive customer experience; Ability to maintain composure in difficult situations; Good communication skills
  • Attention to detail and ability to critically think through and resolve problems;
  • Strong people management skills; Good in conflict management; Result oriented individual
  • Require local language knowledge
Loading ...
Loading ...

最后期限: 07-06-2024

点击免费申请候选人

申请

报告工作
Loading ...
Loading ...

相同的工作

Loading ...
Loading ...