General Manager (Service) at Jain Udyog Maruti Dealership

工作内容

Service Excellence Champion: General Manager (Service) at Jain Udyog Maruti Dealership

Lead our Agartala service department to new heights of customer satisfaction at Jain Udyog, a premier Maruti Suzuki dealership!

Are you a passionate leader with an unwavering commitment to delivering exceptional service? Do you thrive in a fast-paced environment and possess the expertise to drive operational excellence? If so, we invite you to explore this exciting opportunity to join our team as theGeneral Manager (Service) at our Tripura dealership.

About Jain Udyog:

Jain Udyog is a leading Maruti Suzuki dealership in Agartala, Tripura, renowned for its customer-centric approach and dedication to quality service. We offer a wide range of services, including preventive maintenance, repairs, genuine parts, and value-added services, catering to the diverse needs of our valued customers.

You are a perfect fit if:

· You have 10+ years of experience in the automotive service industry, with at least 5 years in a leadership role.

· You possess a proven track record of achieving service targets and exceeding customer expectations.

· You have a deep understanding of Maruti Suzuki service standards and best practices.

· You excel in building and leading high-performing teams of technicians and service advisors.

· You are a strong communicator and can effectively build relationships with customers and internal stakeholders.

· You are passionate about continuous improvement and implementing innovative solutions.

· You possess excellent problem-solving and analytical skills.

As the General Manager (Service), you will be responsible for:

· Leading all aspects of the service department, including service operations, customer service, parts, and technicians.

· Developing and implementing service strategies to achieve ambitious customer satisfaction and revenue targets.

· Recruiting, training, and motivating a team of highly skilled technicians and service advisors.

· Ensuring efficient service delivery while maintaining the highest quality standards.

· Managing inventory and controlling costs to optimize profitability.

· Staying informed of industry trends and technological advancements in automotive service.

If you are a service leader who thrives on delivering exceptional experiences and driving operational excellence, we encourage you to apply!