Hospitality Manager

☞ Garima Interprises

看过: 103

更新日: 23-04-2024

位置: Guntakal Andhra Pradesh Kakinada

类别: 执行管理 生产/工艺

行业: Staffing Recruiting

水平: Mid-Senior level

工作类型: Full-time

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工作内容

We are looking to hire a dynamic hospitality manager to join our company. In this role, your duties will include coordinating daily hospitality activities and operations, supervising staff members, and adhering to a high level of customer service.To ensure success as a hospitality manager, you should have an exceptional understanding of the hospitality industry and display an aptitude for customer service. Ultimately, a top-notch hospitality manager should have excellent managerial skills and the ability to communicate with personnel and customers effectively.Hospitality Manager Responsibilities
  • Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency.
  • Supervising staff members and communicating the importance of customer satisfaction.
  • Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.
  • Maintaining a high standard of customer service according to company operating procedures.
  • Attending to any complaints logged by guests in a professional and timely manner.
  • Performing monthly evaluations of staff members according to performance and participation.
  • Preparing the monthly budget of the hospitality division and creating expenditure reports for senior management review.
  • Working with the human resources department to recruit and train new personnel.
  • Determining the future goals of the hospitality division by studying market trends and working with the marketing team.
Hospitality Manager Requirements
  • Bachelors degree in hospitality management, business, office administration, or relevant field.
  • At least 5 years of experience working in the hospitality industry.
  • Exceptional knowledge of standard hospitality practices and procedures.
  • Excellent managerial skills and the ability to lead, motivate, and communicate with staff members.
  • The ability to work well under pressure in a fast-paced environment.
  • Solid knowledge of customer service and the ability to resolve conflict in a calm and professional manner.
  • Excellent organizational skills.
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最后期限: 07-06-2024

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