Manager - Infra and IT - SCO

BAND-3

Location – Nhava Sheva International Container Terminal (Port)

Job Description

Manager - IT Infrastructure (Servers , Storage & Wintel) Technical Lead

• Hands on HP Blade Infrastructure / VMware -Vmotion/ HP /EMC Storage management / SAN Switches / Windows 2016/2019 / Cisco UCS servers / DHCP / DNS / Active directory / group policies / Microsoft Licensing / O365 / Server /Storage Infra refresh / Certificate Authority / Veeam/Commvault Backups / Tape library / SSL Certificates
• Ensure system availability, and 24/7 support of production system services to ensure the highest standards of availability, resilience, integrity and performance Data Centre IT Infra., Servers, Storage, Backup and related systems.
• Primary Administrator for all Servers and storage with related Infrastructure implemented at BU.
• Maintain storage based networking (SAN) for Servers, storages and TAPE LIBRARY.
• Manage and maintain the high availability and Virtualization at all sites.
• Manage and coordinate upgrade of firmware/Software/OS/Patches released during time to time.
• Maintain ACCESS MATRIX for all the Applications and ensure security compliance as per standards.
• Implement group policies for domain & maintain DPWorld standard for desktop settings for Users.
• Install Operating System on new Servers as and when required.
• Microsoft O365 management and maintenance if any.
• Manage and maintain the list of IT assets in the company.
• Design Hardware Infrastructure for implementing any new application.
• Technical authority and accountability for performance of Hardware Infrastructure.
• Technical authority on strategies for backups and capacity planning. Define backup schedule in consultation with SPOC, Head Infrastructure & Database Administrator.
• Technical authority and responsibility for storage based networking & backup hardware.
• Manage user accounts and privileges.
• Manage administration of backups and perform recovery actions as required
• Maintain all the servers on Windows including Linux Operating system.
• Liaise with Network/Application Administrator and IT management Team as required.
• Manage Tape library &maintain backup recovery schedule as per configurations.
• Maintain current knowledge on all technical issues related to Hardware & Operating System.
• Introducing new technologies and up gradation of old system,
• Enhancing the performance of existing server and storages, creating fault tolerant, redundancy and robust system
• Server storages health checkups and security assessment maintenance and Refreshing.
• Software and Hardware logs monitoring. Regularly updating security patches, reviewing security vulnerabilities Resource utilization management.
• Ensure Backup restoration and Validation as per the specified plan. Disaster Recovery Plan for each server and application. Planning and execution of DR Drill Activity as per plan.
• Latest technologies implementation, Improvement of existing technologies
• Monitor and ensure the proper documentation of the manuals, SoP, project documents, change requests etc and approve the final versions.
• Management and maintenance of back-ups & recovery procedure
• Installation and maintenance of Server OS Setup, replication and client environments.
• Manage and maintain VMware with all his features for virtual machines.
• Security and access control.
• Closure of Internal and external Audit issues on time with all details.
• Report all technical issue with Head Infrastructure to seek his advise.
• Provide timely support to the data centre operations & IT systems
• Ensure technology is accessible and equipped with current Hardware and Software
• Monitor and maintain technology to ensure maximum access; and high availability
• Maintenance of all Active and Passive Equipment of DC & DR
• Configuration management, Regular Monitoring of Servers and Storages
• Documentation, Incident Management & Inventory Control.

Key Accountabilities (duties and responsibilities):

• Provide timely support to the data centre operations & IT systems
• Ensure technology is accessible and equipped with current Hardware and Software
• Monitor and maintain technology to ensure maximum access; and high availability
• Maintenance of all Active and Passive Equipment of DC & DR
• Configuration management, Regular Monitoring of Servers and Storages
• Documentation, Incident Management & Inventory Control.

General Duties of All Employees

• To comply and adhere to Human Resource policies, procedures, rules and regulations.
• To comply and adhere to Health Safety and Security policies, procedures, rules and regulations.
• To comply and abide by the Company’s Code of Business Conduct & Ethics.
• To comply and adhere to IT policies, procedures, rules and regulation.
• He will report to BU IT Head for administrative purpose & support functions of terminals and reports to Head IT Infrastructure for all technical issue.