Operations Manager

看过: 104

更新日: 16-05-2024

位置: Delhi Union Territories

类别: 运输/物流/仓库

行业:

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工作内容

Job Responsibilities:

Oversee day-to-day operations, ensuring seamless coordination between different departments
Develop/ implement strategies to optimize operational efficiency and ensure customer satisfaction
Track and monitor order fulfillment, minimizing delays and backlogs
Inventory management - forecasting, procurement, and stock control
Identify reliable suppliers and negotiate favourable terms for procurement of medicines and ensure timely delivery of medicines to our warehouse
Oversee order processing activities to ensure accurate and timely order fulfillment
Regular check on on-time dispatches and quality of packaging
Overseeing logistics - transportation and delivery schedules for efficient and on-time dispatches.
Identify bottlenecks and implement process improvement initiatives, SOPs, and suggest automation tools to enhance operational efficiency and productivity
Manage and maintain relationships with key operations vendors
Resolve customer issues and devise ways of improving the customer experience
Conduct regular performance evaluations, provide constructive feedback, and support employee development through training and coaching.
Lead and manage a team of operations staff
Collaborate with cross-functional teams
Ensure adherence to company policies, procedures, and safety standard and communicate all operating policies and/or issues at department meetings

Desired Profile/ Skills Required:

Bachelor’s degree in operations or supply chain management, business administration, or a related field.
Proven 4-6 years of experience in operations, preferably in a similar role.
Atleast 1-2 years of team management experience
Proficiency in using MS Excel, relevant software and tools for data analysis and process optimization.
Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
Strong knowledge and experience in inventory management, purchasing, and vendor negotiations.
Strong analytical and problem-solving skills with a focus on process improvement.
Ability to work in a fast-paced environment and manage multiple priorities simultaneously.

Job Types: Full-time, Permanent

Schedule:

Application Question(s):

Education:

Experience:

Location:

Work Location: In person

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