Quality Analyst, BPO, TELE CALLING

☞ Hearing Solutions Pvt Ltd

看过: 101

更新日: 06-05-2024

位置: Hyderabad / Secunderabad Telangana

类别: 其他 咨询/客户服务 电信

行业: Healthcare

薪水: ₹11,000 - ₹20,000 a month

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工作内容

1. Answering calls and resolving queries about product or company.

2. Noticing significant subtleties of every discussion.

3. Conveying verbal acknowledgments of offers to our Sales group for closing.

4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.

5. Maintains operations by following policies and methodology and functional changes.

6. Keeps up quality service by adhering to organization guidelines.

7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.

8. Responding to inquiries concerning things or the organization

9. Posing questions to comprehend client necessities and close sales

10. Considering the details of each offering and staying side by the side of updates to these contributions.

11. Acquiring and updating an individual’s contact details.

12. Calling active or old customers to encourage the purchase of items.
Requirements
· Proven experience as a telesales representative or other customer service role.

· High school diploma; B.sc/BA will be added advantage.

· Excellent knowledge of the English language

· Good knowledge of computer programs like (CRM software) and other telephone systems

· Proven track record of successfully meeting sales quota over the phone.

· Ability to switch communication styles

Job Types: Full-time, Contract, Walk-In

Pay: ₹11,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Schedule:

  • Day shift

Supplemental Pay:

  • Joining bonus
  • Performance bonus

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)

Work Remotely:

  • No

Speak with the employer
+91 7660005365

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最后期限: 20-06-2024

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