Senior Site Reliability Engineer (Cloud Delivered Security Services)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: protecting our way of life in the digital age by preventing successful cyberattacks. It’s not a small goal. It isn’t simple either, but we aren’t in this for the easy answer. As a company with a foundation in challenging the way things are done, we’re looking for innovators with a dedication to best. In return, your career will have a tangible impact – one that’s working toward technology that affects every level of society.

Our mission doesn’t happen by treading softly – no, it happens by defining an industry. It means building products that haven’t been thought of. It means selling products with a solutions mindset. It means supporting the infrastructure of a company that moves at an incredible speed – intentionally – to stay ahead of the world’s next cyberthreat.

Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers. As a Site Reliability Engineer, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, metrics, troubleshooting, security, and reliability.

Our stack includes Kubernetes, Docker, GCP, AWS, Ansible, Terraform, Vault, Gitlab, Spinnaker, Tensorflow, Datadog, Elasticsearch, Kafka, Hadoop, MySQL, Percona, MongoDB, Python, and Go. We don’t expect you to know all these, but we do expect you to learn the ones needed for this role.

Your Impact

• Contribute to the success of SRE and DevOps
• Develop expertise in new technologies
• Work with developers, researchers, data scientists, and security experts
• Design, build and operate reliable, secure Cloud infrastructure
• Ensure that applications are production-ready, scalable, and reliable
• Develop tools and automation frameworks
• Automate robust deployment of robust services
• Orchestrate end-to-end monitoring and alerting
• Participate with SRE and Dev teams in the on-call rotation
• Lead root cause analysis of critical business and production issues
• Mentor and champion SRE culture
• Participate in design reviews

Qualifications

• BS or MS in Computer Science, a related field, or equivalent professional experience
• Expertise in configuration management with a framework such as Ansible, Terraform, Helm
• Experience in Production Engineering, DevOps, or Site Reliability
• Expertise in private or public cloud
• Strong Linux administration, internals, and network troubleshooting
• Proficiency with programming languages like Python, Golang, and shell scripting to automate tasks
• Familiarity with CI/CD pipelines, GitLab and GitHub preferred
• Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions
• Excellent written and verbal communication, able to collaborate and rally support
• Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive
• Passion for infrastructure and monitoring as code
• Ready to understand and dissect new technology stacks quickly

The Team

Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating — challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics