Service Now CSM Developers

看过: 102

更新日: 06-05-2024

位置: Ahmedabad Gujrat Kolkata West Bengal Hyderabad / Secunderabad Telangana Pune Maharashtra Chennai Tamil Nadu Bengaluru / Bangalore Karnataka Delhi Union Territories Mumbai

类别: IT-软件

行业: IT Services & Consulting

水平: Software Developer

工作类型: Full Time, Permanent

经验: 4 - 9 years

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工作内容

Roles and Responsibilities

ServiceNow CSM

All of Dev related inputs without CMDB
Experience Architecting ServiceNow Customer Service Management (CSM) module
Experience in configure CSM agent workspace.
Experience with end user/agent portal in CSM
Experience in integrating customer service with other applications.
Experience in set up the additional plugins, set up the customer information, set up the case management features and set up the communication channels.
Certification CIS-Customer Service Management (CSM)

Desired Candidate Profile

Candidate should have worked/certified in Customer Service Management (CSM).

Perks and Benefits

WFH flexibility

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点击免费申请候选人

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