SL

☞ Reliance Retail

看过: 103

更新日: 06-05-2024

位置: Kolkata West Bengal

类别: 咨询/客户服务

行业:

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工作内容

Posted Date
29 Jan, 2023
Business
Electronics My Jio Stores
Family
My JIO Store
Functional Business Area
Site Operations
Location
Kolkata
Job Responsibilities

"• To achieve the revenue and profit targets for the store for Retail business. • To monitor and control expenses through efficient store operations. • To control shrinkage. • Implement plans to maximize sales and meet or exceed budget. • Meet the set sales targets for both quantity & value as per the given budget. • Manage the day-to-day operations of the Store assisting walk-in customers and motivating the Sales Associates to achieve their individual sales target. • Ensure adherence of SOP for Store Operations form Shutter Up to Shutter Down. • Communicate the sales plan to the Sales Associates and ensure that the same is met in a timely manner. • Monitor and ensure smooth functioning of all equipment at the Store that includes, EDC Machine, Printer and other consumables. • Update the team on business performance, new initiatives and handle all pertinent issues in a professional and unbiased manner. • Ensure that the Store is maintained in a neat and clean condition as per the standards prescribed by the management. • Managing stock levels and making key decisions about stock control/ Indenting of Stocks as per the requirement of the store and ensuring that sales are done as per FIFO • To cultivate, promote and maintain company’s culture through teamwork, collaboration, and achievement of targets. • To manage and motivate the store team to increase sales and ensure efficiency. • To lead the sales associate to provide excellent service through greater product knowledge. • To ensure customer service provided by store associates. • To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner."

Education Requirements

Diploma/ Graduation/ PG

Experience Requirements

1 to 3 years

Skills & Competencies

"• Customer Service Orientation • Result Orientation • Team Player • Effective Communication • Knowledge and passion for retail business • Self Starter • Integrity • Attention to Detail "

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最后期限: 20-06-2024

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