SME Regional Lead
看过: 106
更新日: 06-05-2024
位置: Noida Uttar Pradesh
类别: 会计/审计 金融/银行/股票 法律/合同 人力资源 安全 服务/清洁工/女仆 PG / PB /接待处 事件 艺术/设计
工作内容
Date:20-Jul-2021
Location: Noida, South Asia, IN
Company:British Council
We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.
These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
- Maintaining the key service level requirements & KPI targets between the GSSC and a specific region
- Key contact between the region and the transaction processing SSC
- Regional service requests and incidents resolved within agreed service levels
- Prepares and submits the monthly Compliance reports to the region responsible for (for GSS based controls) and owns all FCCF related GSSC performance issues. Also ensures resolution of those issues and/or escalate to other teams (including e.g. GIS for SAP technical related queries) until resolved. Keep the region, the Head SSC Finance and Financial Control & Compliance team aware of any FCCF related issues and resolutions.
- Ensure SSC is able to meet agreed service levels and targets regularly and any anomaly either raised by RL or by the served region are resolved with required timeline
- RL reports to Sr Manager Transactional Services on existing issues with remediation status and take guidance on resolutions,
- To take assistance from process Lead & Team members in resolving process performance issues
- Ensuring support and compliance for all kinds of audit
- Initiating on process improvements there by improving the overall efficiency.
- Review and Record journals based on supporting
- Supporting in Transition of any new processes as and when required.
- Provide guidance to team on process issues and gaps
- Ensure that their workforce are aware of the information security policies and comply with them
- Ensures that the team complies to ISO 27001 and IGA related requirements
- Send account opening requests effectively
- Disable accounts immediately for leavers and Absconders /on long leaves
- Document and monitor / review access levels of his/her team
- Provide security awareness and education to team
- Manage Records to ensure compliance to Freedom of information act.
- Ensure incidents of their respective functions are closed within SLAs
- Financial accounting skills including book-keeping.
- Understanding the organisation and working pattern.
- Process management skills
- Risk identification and management
- SAP system skills
- Should have domain knowledge of P2P/O2C/ R2R
- Experience of 5 years in a Finance Shared Service function specialising in F&A related customer service, delivery as per agreed service levels. Experience of Financial Control and Compliance in a SAP environment.
- Experience in a General Accounting function, as part of a Captive or Outsourced Finance service centre, with experience of presenting monthly trial balance to overseas Finance and non-Finance managers.
- Communication
- Project management
- SAP FI Module
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.
The British Council is committed to safeguarding children, young people and adults who we work with.
最后期限: 20-06-2024
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