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工作内容

Program Director

Qualification:

Bachelor’s in Science/Bachelor’s in Engineering /Master’s in Business Administration

Responsibility:

Business / Customer:

  • Provide status update for escalated cases.
  • Perform customer relationship management.
  • Participate in preparation of RFPs and RFIs.
  • Establish project governance model and participate in project governance meetings.
  • Deliver project presentations to the customer.
  • Present service business value to customers for new or existing business.

Project / Process:

  • Manage and resolve queries escalations conflicts and issues between onsite and offshore teams oversee project staff including project engineers both on and offshore team vendors partners or subcontractors.
  • Ensure project objectives and performance metrics are achieved.
  • Ensure project compliance with respect to project maturity assessment and internal / external audit findings.
  • Understanding the complexity of the projects and involve the right team (E.
  • g.
  • TO PE team GSS and CBC IT Infrastructure Consulting) to ensure program delivery.
  • Responsible for overlooking the processes and implementing process improvements.
  • Provide inputs in design and architecture reviews.
  • Drive Project Execution to comply with scope cost and schedule as defined in the SOW.
  • Monitor Financial performance for the project.

o Internal-Adherence to policies and procedures (Eg:

Timesheet- team utilization- forecasts etc)
  • o ExternalReview billing data and raise invoices.
  • Manage change requests / ensure that processes are in place and followed to manage change requests.
  • Coordinate with the Resourcing Team for ontime and right skilled resources fulfilment.
  • Contribute and participate in project reviews quality reviews and audits and prepare status reports and management reviews.
  • Adopt best practices from other Projects/Accounts etc.
  • Share value addition and best practices across teams.
  • Support knowledge management & enablers.
  • o Create Knowledge assets such as technology artefacts etc.
  • o Contribute to Best Practices and focus on adding value to the customer / organization.
  • o Provide Project Management expertise to team.
  • Create and manage Risk and mitigation plan based on discussion with project stake holders.
  • Responsible for documenting the lessons learnt in the project.

People / Team:

  • Responsible for Performance management and career development of the team members.
  • Responsible for driving Reward & Recognition and employee engagement.

Must Have Skills

  • Windows Server Admin

Employee Status :Full Time Employee

Shift :Day Job

Travel :No

Job Posting :Jul 30 2021

About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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最后期限: 20-06-2024

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