Team Lead/Consultant-Marketing & Customer Analytics

工作内容

Skill required: Marketing & Customer Analytics - Customer Analysis and Segmentation

Designation:Management Level - Team Lead/Consultant

Job Location:Mumbai

Qualifications

: Master of Business Administration/MSc/PGDBM/Post Graduate Diploma in Finance/Post Graduate Diploma in Management

Years of Experience:7-11 years

About Accenture Operations

In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com

  

What would you do?

You will be aligned with our Insights & Intelligence vertical and help us generate insights by leveraging the latest Artificial Intelligence (AI) and Analytics techniques to deliver value to our clients. You will also help us apply your expertise in building world-class solutions, conquering business problems, addressing technical challenges using AI Platforms and technologies. You will be required to utilize the existing frameworks, standards, patterns to create architectural foundation and services necessary for AI applications that scale from multi-user to enterprise-class and demonstrate yourself as an expert by actively blogging, publishing research papers, and creating awareness in this emerging area.

You will be working as a part of Marketing & Customer Analytics team which provides a set of processes that measure, manage and analyze marketing activities in order to provide actionable insights and recommendations to marketing organizations in terms of optimizing ROI & performance efficiency in operations.Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. You should have exposure to digital marketing, A/B testing, MVT, Google Analytics/Site Catalyst.

You will be working on Customer Analysis and Segmentation and utilize multivariant clustering analysis to segment workers and customers. You will develop specific treatment plans per segment to support business needs and deliver superior user experience for each segment.

What are we looking for?

We are looking for individuals who have the following skillset:

Data Analytics and Interpretation

Data Analytics

Marketing & Customer Analytics

SQL (Structured Query Language)

Ability to establish strong client relationship

Strong analytical skills

Written and verbal communication

Ability to manage multiple stakeholders

Roles And Responsibilities

In this role, you need to analyze and solve moderately complex problems

You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures

You are required to understand the strategic direction set by senior management, clearly communicate team goals, deliverables, and keep the team updated on change

Your primary upward interactions are with your direct supervisor

You may interact with peers and/or management levels at a client and/or within Accenture

You will be provided with guidance when determining methods and procedures on new assignments

The decisions that are made by you will often impact your team

You would be an individual contributor and/or oversee a small work effort and/or team.

Please note this role may require you to work in rotational shifts.

Master of Business Administration/MSc/PGDBM/Post Graduate Diploma in Finance/Post Graduate Diploma in Management