Telecaller

看过: 101

更新日: 08-05-2024

位置: Rajpura Punjab

类别: 生产/工艺

行业: Appliances Electrical Electronics Manufacturing

水平: Entry level

工作类型: Full-time

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工作内容

Outbound Calling: Make proactive outbound calls to potential customers using a prepared script to introduce our products or services.
Customer Engagement: Engage with customers in a professional and friendly manner, addressing their queries, providing information, and building rapport.
Product Knowledge: Develop a deep understanding of the products or services offered by the company to communicate features effectively and benefits to customers.
Lead Generation: Identify and qualify potential leads through effective questioning and active listening during calls.
Achieve Targets: Meet or exceed weekly and monthly sales targets by converting leads into sales or setting up appointments for the sales team.
Data Management: Maintain accurate and up-to-date records of customer interactions, ensuring all details are entered into the database.
Feedback and Improvement: Provide feedback to the management team regarding customer sentiments, objections, and suggestions for improving sales strategies.
Team Collaboration: Collaborate with the sales and marketing teams to align efforts and contribute to overall business goals.

Requirements

Excellent Communication Skills: Strong verbal communication skills with a clear and pleasant phone manner.
Customer-Focused: Ability to understand and address customer needs effectively.
Persuasion Skills: Adept at using persuasion techniques to encourage potential customers to take desired actions.
Result-Driven: Proven ability to meet or exceed sales targets in a fast-paced environment.
Adaptability: Flexibility to adapt to changing scripts, strategies, and customer interactions.
Team Player: Ability to work collaboratively within a team and contribute to a positive work environment.
Basic Computer Skills: Familiarity with basic computer applications and data entry.

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