VP / Director Operations For an MNC BPO (females preferred)

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看过: 106

更新日: 06-05-2024

位置: Delhi Union Territories Noida Uttar Pradesh Hyderabad / Secunderabad Telangana Pune Maharashtra

类别: 咨询/客户服务 生产/工艺

行业: BPO Call Centre

水平: Head/VP/GM-Operations

工作类型: Full Time, Permanent

经验: 16 - 25 years

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工作内容

Responsible for setting the vision & direction of Customer Service operations. Will lead a large team of 800-2000 associates, TLs, Managers to improve customer experience, increase productivity & maintain service levels & accountable for the results.

Required Candidate profile

Any Graduate having 16- 25 yrs of experience & working in an MNC BPO as VP/Head Operations handling voice process with a span of 900+ team.
Knowledge of Kaizen, Lean, DMAIC, etc.
Females preferred.
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最后期限: 20-06-2024

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