Analyst - Operational Finance

☞ Dentsu Aegis Network

View: 101

Update day: 06-05-2024

Location: Bengaluru / Bangalore Karnataka

Category: Finance / Bank / Stock

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Job content

Dentsu is undergoing significant business change in line with its growth ambition, aligning our operations across different service lines to better serve our clients. This programme includes the optimisation of our business functions and operate comparable card programme across the globe.

After the successful deployment of the programme over 15+ markets, our focus is now to implement it globally. An accelerated deployment path has been approved, which the role being recruited will support.

The programme must focus on adoption of the process rather than adapting the solution to the market requirements. Therefore, strong pragmatic leadership is required for this role to ensure business requirements are met within the boundaries.
Job Title:
Analyst - Operational Finance
Job Description:
Corporate Card Expense Support
  • Responding to any support tickets in Service Now or via email re Citi Card issues and general enquiries from DAN Citibank Corporate Cardholders across all the regions.
  • Reminding card holders/Managers on timely submission & approval of card expenses.
  • Supporting Citibank/Amex Card Programme Administrators (CCPA) with Leaver, Mover, Joiner process amendments and cardholder account maintenance in Citi Manager.
  • Identify significant transaction trends and inform/escalate to appropriate senior stakeholders to either encourage or discourage a particular transaction trend.
  • Liaising with local Citibank/Amex Card Programme Administrators or Functional Finance Heads of the Citibank/Amex Credit Card Program re Cardholders with late expense submissions.
  • Confirming with Citibank/Amex that monthly settlement payments have been received and informing the Card Programme lead.
  • Liaising with the Concur support team to ensure any Concur related Citibank Card Holder issues are resolved in a timely manner.
  • Taking ownership to escalate the unresolved settlement issues or Cardholder disputes to CCPAs.
Key Personal Attributes
  • Prior experience of Citi & AMEX card Management
  • Prior experience of SAP Concur Expense
  • Prior experience of AMEX GBT
  • Knowledge of the Media or Digital sectors an advantage
Knowledge and Qualifications
  • Graduate/master’s degree in commerce/ICWAI/MBA/semi-qualified Chartered Accountant with 4 to 5 years of experience in corporate card management for large corporations and Travel & Expense process.
  • Prior experience of managing the above said process for large corporations.
  • Fluent Spoken English, strong communication, collaboration and relationship building skills across global cultures.
  • Prior experience in Service Now and help desk activities.
  • Proficient with MS Word, Advance Excel and PowerPoint.
  • Proven capability in communicating & partnering with all levels of the organisation.
  • Senior stakeholder management skills.
  • Clear record of driving end-to-end process improvements.
Location:
Bangalore
Brand:
Bcoe
Time Type:
Full time
Contract Type:
Permanent
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Deadline: 20-06-2024

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