Assistant Vice President - Order to Bill

☞ Genpact

View: 102

Update day: 06-05-2024

Location: Hyderabad / Secunderabad Telangana

Category: Marketing / PR

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Assistant Vice President - Order to Bill-HMS008206

With a startup spiritand90,000+ curious and courageous minds, we have the expertise togo deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey!
Are you the one we are looking for?
Inviting applications for the role ofAssistant Vice President, Order to Bill!
In this role, you are responsible for Customer Operations for a large client. This includes, but is not limited to Contract creation & Updates, Order Entry, Manual Billing, Leasing activities, Entry of Meter Readings, Queries Management, Service Support & Transport activities.
Responsibilities

    Foster great relationships with field representatives in advertising and property Publishers.

    Ability to communicate with remote locations.
    Develop and implement best practices related to Contract Management, Order Management, Dispute resolution, Query management activities, reporting, communications, and team development.
    Responsible for creating an environment and culture that fosters process improvement, high-performance teams, employee growth, extraordinary customer service,
    Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on process improvements.
    Owns and enforces policies, controls, processes, and procedures.
    Key contact for Sales personnel at field locations.
    Ensure all documentation is SOX compliant, up-to-date, accurate, and easy to understand.
    Foster communication and teamwork within, and across, other departments.
    Perform standard supervisory functions for assigned employees (performance reviews, training, counseling, etc.).
    Hire, train, and motivate the team

Qualifications we seek in you!Minimum qualifications
    University graduate
    Experience managing a team size of 100+ people

    Excellent customer service skills and focus

Preferred qualifications
    Master’s degree

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visitwww.genpact.com. Follow us onTwitter,Facebook,LinkedIn, andYouTube.


JobAssistant Vice President

Primary LocationIndia-Hyderabad

Education LevelBachelor’s / Graduation / Equivalent

Job PostingJun 23, 2021, 3:59:25 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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Deadline: 20-06-2024

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