Backend technician
View: 80
Update day: 04-05-2024
Category: Serving / Cleaner / Maids PG / PB / Reception Event
Industry:
Job content
*Hiring for Backend Technicians*
*Location Mohali Punjab*
*Experience 6 months to 2 years in back-end technician*
*Salary 25k to 35k*plus accommodation*
*Graduate*
*Note: We are only looking for experienced candidates from any Technical Support. *We are not hiring freshers or experienced in a different field for this profile*
*Job Responsibilities and Duties*
Provide client support remotely on inbound calls related to computers, printers and related devices.
Endeavour to respond to all customer requests in a timely manner while improving customer
experience.
Provide complete explanation about the problem and resolution to the customer, fixing cases
remotely.
Ability to perform troubleshooting on issues related to computers, printer, smart devices remotely
and over a call.
*Skills*
Outstanding verbal and written communication skills in English.
Critical thinking and problem solving - must be able to identify both simple and complex computer
problems, analyse them, and solve them.
Should possess good professional and telephonic etiquette’s.
Must be Punctual.
*8130861446*
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):
- Are you ok with Mohali Punjab with accommodation
- Do you have backend technician exp with international customers
- Are you ok with max 35k with accommodation and 5 days working
Education:
- Bachelor’s (Preferred)
Experience:
- Backend technician: 1 year (Preferred)
- Troubleshooting: 1 year (Preferred)
- Dealing with international customers: 1 year (Preferred)
- Technical support: 1 year (Preferred)
Language:
- Excellent English (Preferred)
Work Location: In person
Deadline: 03-06-2024
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