CPU Head-RLO

HDFC

View: 107

Update day: 06-05-2024

Location: Noida Uttar Pradesh

Category: Other Executive management Finance / Bank / Stock

Industry: Financial Services

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Job content

Job Description

  • Ensure TATs are met Ensure quality of customer deliverable Ensure Production and despatch of Cheque Books on time Ensure Collation and despatch of Welcome Kits on time Ensure Generation, print and despatch of Statements (Physical &eMail;) Customer Communications : Printing & Despatch TIN Mailers : Printing and Handover to Welcome Kit / Despatch RTO Management BPO : Monitor the daily processing and plan the production processing for balancing the volumes; participate in planning / budgeting for BPO Production Process Vendor Management : Print Vendors, Couriers, Stationery Suppliers, Records Management Vendor etc : Oversight Records Management Branch Support for Servicing Customer Request CRM Management ReKYC UCIC Form 60 FATCA Project Coordination : Pilot Launch / Rollout BPRG / Product / Audit / Business Groups / IT / Fincon : Liaison Ensure all responsibilities mentioned in JR are accomplished with maximum results.


Skills

  • Banking Product & Process Knowledge
  • NRI Product and Regulatory Knowledge
  • Planning and Organizing Skills
  • Communication
  • Team Management
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Deadline: 20-06-2024

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