Desktop Support-Administrator

☞ Wipro limited

View: 106

Update day: 06-05-2024

Location: Mundra Gujrat

Category: IT - Software

Industry: Information Technology Services Computer Software Financial Services

Position: Entry level

Job type: Full-time

Salary: View Detail

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Job content

Key skills required for the job are:

  • Desktop Support-L1 (Mandatory)

As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement

Minimum work experience:0 - 1 Years



"As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis
Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities
Vendor co-ordination, Perform basic Service Requestsbased on Standard Operating Procedures. Follow quality / security process defined for the engagement
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Deadline: 20-06-2024

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