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NOC Engineer III - Infra
View: 106
Update day: 17-05-2024
Location: Hyderabad / Secunderabad Telangana
Category: Telecommunications
Industry:
Salary: ₹10,00,000 - ₹15,00,000 a year
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Job content
Job Information
- Salary ₹ 1000000 - 1500000
- No. of Openings 3 opening
- Required Skills : Monitoring,Network,Log analysis,linux,cloud,vmware
- Job Experience : 4 - 6 years
- Job Qualifications Bachelor’s Degree
Job Description
JD – NOC Engineer III (Infra)
Client is looking for NOC Engineer III (Infra)
Location – Hyderabad
Responsibilities:
- Responsible for proactive monitoring of alerts(Network, Infra, Applications) and taking corrective actions
- Responsible for Incident Management life cycle & Service requests fulfillment.
- Responsible for Incident logging, accurately tracks and documents all incidents.
- Adherence to the process compliance
- Adherence to the SLAs defined for platform, Service uptime
- Coordination with cross-group peers both proactively and reactively, produce quality documentation and share with the appropriate team members
- Responsible to develop SOP documents
- Ability to deep dive in identifying the root cause on various service impacting events and optimising
- Act as a First Point of Contact for incidents, escalations and business impacting technology issues
- To ensure maximum possible service availability and performance of the platforms
- Responsible for continuous improvement of process
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Deadline: 01-07-2024
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