NOC System Specialist

Elevate Services

View: 104

Update day: 23-04-2024

Location: Gurgaon Haryana

Category: Telecommunications

Industry: Legal

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Job content

Overview

Elevate is recruiting a NOC IT Specialist, who will ensure sound delivery of technical services to customer’s internal teams remotely on customer sites. You will provide a mixture of preventative support, project delivery and integration activity around Cisco networks to a Windows Server environment, Citrix XenApp, VMWare and more. You will be looked upon as a subject matter expert and will be expected to advocate fellow team members on making reliable technical decisions around supporting and deploying a complex environment that runs business critical systems.

Responsibilities & Qualifications

We need a professional with:

  • Strong verbal and written communication skills
  • Deep passionate about technology and keeping the systems and your knowledge updated
  • Eagerness to work in a fast-paced dynamic environment for a quickly growing company
  • One who is looking for high visibility and unlimited growth potential
  • Willing to learn and work on additional technologies and platforms
  • Strong administrative skills and a penchant for technology
  • Maintain and monitor all network, server, applications, security, and computer systems to meet
  • Should be ready to work in Night Shift
  • the organization’s current and future requirements
  • Be responsible for management, maintenance and architecture of network devices, storage, virtualised environment, servers, and productivity tools
  • Monitor systems and identify performance issues proactively
  • Work within strict time frames and escalate incidents within defined timeframes
  • Test all changes to networks and hardware
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes and verifying completion of scheduled jobs
  • Work with various vendors and service providers to ensure a productive environment
  • Resolve issues and prepare status reviews and reports
  • Maintain the necessary project plans and documentation of all system builds and modifications
  • Interact and coordinate with users, vendors, and suppliers

Essential experience and skills:

  • 4+ years of experience in Enterprise data networks, hardware, software, and telecommunications
  • Strong verbal and written communication skills
  • Experience in Incident Management/Change Management/Problem Management Process.
  • Strong working experience of Cisco/F5.
  • Should be a Technical Expert for Routing and Switching
  • Worked in complex environment in Tele/Data communications environment
  • Good working knowledge of WAN Protocols, Routing Protocols BGP/OSPF/EIGRP, MPLS, Quality of Service
  • Good working knowledge of IOS upgrades, Stacks, VLANs(Layer2/3), STP, and Bridging
  • Good experience with Network Firewalls (Cisco ASA/ Palo Alto)
  • Experience on F5 Load balances would be a plus
  • Experience in Windows server, VMware vSphere, Citrix Xen App and NetScaler is an add on
  • Knowledge on Active Directory, DNS, DHCP, WSUS, SCCM would be a plus

Technical skills:
  • Cisco 3750/3850/4500/6500 and Nexus switches
  • Cisco ISRs/ ASRs and Wireless networks
  • Multi-Vendor firewall experience: Cisco, Palo Alto, Checkpoint Virtualization (VMWare vSphere, Citrix)
  • Knowledge of Microsoft Active Directory, Window server 2012 and 2016
  • Knowledge of ITIL and industry best practices

Qualifications:
  • B.E./B.Tech or equivalent experience
  • M.E./M.Tech./M.S degree in Computer Science and Electronics or related field from a reputed
institute

Company Information

Elevate is the Law Company.We provide consulting, technology and services to law departments and law firms. The company’s legal, business and technology professionals extend and enable the resources and capabilities of customers worldwide. Elevate’s achievements and distinctions include:

  • Winner of the American Lawyer Industry Awards Best Alternative Legal Services Provider of the Year 2019
  • Winner of British Legal Awards Alternative Service Provider of the Year 2019
  • Winner of the IACCM Innovation and Excellence Awards 2019 - Outstanding Service Provider (Americas and Global)
  • Ranked as a Top Global Services Provider by Chambers & Partners five years in a row
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Deadline: 07-06-2024

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