CIEL/SEL/21868: Fleet Manager

☞ CIEL HR

Ver: 103

Dia de atualização: 06-05-2024

Localização: Gwalior Madhya Pradesh

Categoria: Gestão executiva Produção / Operação

Indústria: Human Resources Services

Posição: Mid-Senior level

Tipo de empregos: Full-time

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Conteúdo do emprego

Dear Candidate,

We have immediate opening for Fleet Managerposition in a leading Food Delivery company at Gwalior location.

Experience: 1yrs of work experience.

Salary: Max 3.6 LPA

Education:Any

Location: Gwalior.

Contract to hire.

Key Roles & Responsibilities
  • Oversaw ~2X order growth in Ahmedabad.
  • Managing a team of 200-300 Delivery Partners & 5 Executives directly on the daily basis.
  • Pickup & Delivery Partner attendance to be maintained basis demand on the daily basis.
  • Improve and maintain promised delivery times for better customer experience.
  • Conduct classroom/ field training at an individual level for better customer experience.
  • Ensure excellent customer experience by solving order level escalations.
  • Reduce overall monthly attrition by 5% point.
  • Reduced SLAs, attrition and increased compliance as well as serviceability (>99%).
  • Able to analyses and pull out complex data from SQL for better analysis and forecasting.
  • Owned the field operations for Dash (Stores) Rajkot, Managing a fleet of over 500 riders.
  • Ensure to deliver real time items of grocery and vegetables for better customer experience.
  • to improve customer experience because for us customer comes first.
Interested candidates can share your updated profile to moumita.das@cielhr.com . You can also refer any of your friends who will be interested for the above mentioned position.

Regards,

Moumita

Email: moumita.das@cielhr.com
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Data limite: 20-06-2024

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