Learning & Development - Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm’s code of ethics and business conduct.

Job Position:L&D Advisory Learning Consultant - Senior Associate

Brief Company Description

PricewaterhouseCoopers Service Delivery Center (Bangalore) Private Limited is a wholly owned indirect subsidiary of the US firm of PricewaterhouseCoopers. As internal firm services, we enable the firm, to enhance PwC’s ability to address the strategy, growth, and innovation agendas of its clients. The Talent Development team is helping empower our employees. We are working on new and exciting challenges with the aim to make our Acceleration Center a great place to work and build a high performing team. We are currently a 11-member team handling all the Horizontals in our Bangalore and Mumbai AC center.

About the Role

PwC’s Talent Development team requires technology, functional & behavioral training support. We are looking for a L&D Learning Consultant/Learning Business Partner to work closely with the business, help design learning solutions for PwC’s Acceleration center.

Position Requirements

• To qualify the requests for upskilling through identifying core business problems then assessing, planning, designing, developing and implementing the learning solutions for the organization.
• Solutioning programmes for technology driven learning requests that align with delivery methodologies.
• Leveraging multi-component learning solutions and support frameworks to embed learning, ensuring optimum results in a fast-paced environment.
• Working closely with business to ensure that key stakeholder relationships are developed and maintained, business needs are addressed, and L&D is providing a measurable partnership i.e. value-add.
• Defining measurement strategies that link the L&D programmes to tangible benefits and return on investment
• Understand digital & new age technology trends in the market and best practices in technology upskilling practices from external organizations.
• Identify, liaise and work with 3rd party providers on the preferred supplier list for delivery of technology & behavioral learnings needs
• Program manages large scale organization wide programs and drives successful outcomes as per program guidelines
• Manages budget for the engagements that he/she is aligned and ensures that learning needs and budgetary decisions are aligned and appropriately utilized

What You’ll Need

Skills

• Candidate should have a thorough understanding of key concepts related to Learning and Development
• Have strong analytical, facilitation, communication, negotiations skills & agile
• Has project management/program management experience in terms of managing L&D programs
• Have strong business acumen, with an ability to understand how business processes and decisions impact people and organization
• Excellent interpersonal skills and a demonstrated ability to interact with all levels in the
• Organization – includes rapport building with senior stakeholders in the engagement
• Be able to design curriculums based on the inputs received from technical teams pertaining to the respective business
• Should be able to come up with various metrices to define the capability roadmap pertaining to each business.
• Should have an analytical mind and be able to design and articulate learning-reports of the business and based on that plan the learning interventions.
• Should be high on energy, go getter and work out creative and smart ways to get closure.

Qualification

• MBA degree in a related field or equivalent experience
• Minimum 5 years of work experience in L&D consulting/business partnering space and an overall experience of 7/8 years in L&D
• Prior exposure to working in a Big4 organization involved in technology training space would be added advantage
• Good understanding of functional L&D systems and processes, instructional design, content

development, training delivery and evaluation of training effectiveness education or training

Education(if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications(if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages(If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

July 31, 2021