Risk & Quality - Senior Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Manager

Job Description & Summary

A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.

Our Risk and Quality team identifies and assists internal teams to mitigate and control client engagement risks. As part of the team, you’ll provide advice to business teams within PwC on sound contract provisions, standards and approaches in accordance with PwC policies, principles and standards.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm’s code of ethics and business conduct.

Minimum Degree Required:Bachelor Degree

Minimum Years of Experience: 15 year(s)

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of successperforming risk management and qualityefforts in the following areas:

• Reviewing and comparing R&Q policies and procedures across the Business in order to develop and formulate a consistent approach;

• Partnering with other OFRO functions (e.g. R&Q, independence, internal audit), and other support functions (e.g. OGC, E&C, NIS and other AC functional teams) to provide comprehensive support to the Business;

• Operating and collaborating effectively with diverse teams across the world and embracing the views of others to develop optimal solutions;

• Executing project management (including work plan development and management, issues tracking and status reporting) on both strategic and tactical initiatives with multiple workstreams, with ability to raise and vet complex and/or time sensitive matters;

• Developing and sustaining extensive relationships across OFRO, the Business and other enabler groups to positively impact strategic initiatives and related programs;

• Exercising a proactive mindset, with proven ability to independently solve problems with minimal supervision;

• Demonstrating excellent leadership, people management, communication and influencing skills at a senior level;

• Demonstrating the ability and willingness to travel in current or historical roles where considered necessary;

• Demonstrating the ability and willingness to regularly work outside normal business hours (mornings and/or evenings) in order to effectively collaborate with teams across multiple time zones;

• Understanding the implications of the unique nature of PwC’s position in the market and as a public accounting firm that requires sound policies and procedures to ensure compliance with industry and regulatory requirements, to maintain our reputation, to protect our brand, and to deliver the consistent quality that our clients expect from PwC’s brand;

• Leading on-boarding to help new joiners get up to speed quickly on the policies and operating procedures that help the firm mitigate risk, comply with industry regulations, and provide consistent quality service to clients;

• Maintaining digital acumen with ability to leverage technical skills in project management and process improvements;

• Identifying, socializing and implementing continuous improvement opportunities;

• Possessing executive presence communication skills capable of influencing and driving accountability for results;

• Identifying and escalating matters and facilitating required discussions within OFRO, the Business, and with other stakeholders;

• Planning for, escalating, and communicating resource needs as well as driving the resolution of issues as appropriate and developing program direction and changes;

• Driving initiatives and partnering with senior leadership and project teams within a professional services environment;

• Demonstrating an open mind in giving and receiving feedback for personal and professional growth;

• Collaborating with clients in an organized and knowledgeable manner; and,

• Demonstrating flexibility in prioritizing and completing initiatives.

This is not a remote role and will require an individual to frequently work from the PwC office.

Education(if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications(if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date