Sales Mgr-NDB OPM

HDFC

View: 102

Update day: 30-05-2024

Location: Chennai Tamil Nadu

Category: Finance / Bank / Stock

Industry: Financial Services

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Job content

Job Description

  • To Achieve Active Prime Assigned card target To Achieve Fincon budget of Active Credit card primes, along with the desired activation rate Proper training of Card features to the BDRs Plan and execute periodical promotional activities in the open market segment to promote Co-brand cards.
  • Track the progression and the performance of BDRs input and output thru Vymo calling activity.
  • To drive X sell Driving all X sell parameters like Smart pay ( Excl pre-paid), Add-on, Forex card , Card for Sure, GHI, one Assist, Loan on cards (Jumbo/Insta/SmartEmi) Standing instruction on debit card Opening CASA account for all Open market and through In-house client reference.
  • Selling other bank Assets product like Consumer Durables Loans, PL, BL, Auto Loan, TW loan etc.
  • BDR hiring & Mentoring Interviewing and shortlisting right candidates for the role of BDRs To ensure proper and Timely hiring basis the budget available To Coach the BDR team on product & process To motivate and mentor the team for improving productivity To conduct timely training and repeated refresher sessions.
  • Ensure timely updation of PLP changes are communicated to BDR team and explained on same.
  • Adherence to laid down sales process Track the number of calls made by the BDR on a daily basis from the given NDB base thru Vymo.
  • Review the call efficiency and conversion basis the Vymo report to enhance BDR productivity Periodical discussion with BDRs on MTD achievement, Database assigned Vs conversion & X sell penetration, Card activation level, discussion on card Opportunity from open market segment.
  • Conducting corporate activities along with product team to promote cards from Open market segment.
  • Timely updating CRM/DAP leads and tracking to ensure TAT is maintained Timely updating of trigger leads Adherence of curing process for NON TASU curable Timely spot audits to be conducted of BDRs to check the hygiene among teams Time response to QIG complaints and queries Right Card to Right Customers Cross sell on existing Carded clients to ensure higher activation and usage.


Skills

  • Field Sales, Tele Sales and Influencing Skills
  • Banking Product & Process Knowledge
  • NRI Product and Regulatory Knowledge
  • Planning and Organizing Skills
  • Communication
  • Knowledge of Competition & Current trends in financial Industry.
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Deadline: 14-07-2024

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