Account Coordinator (IT Industry)

Job Title: Account Coordinator (IT Industry)

Experience:4+ Years

Location:Andheri, Mumbai (Client Location)

Job Type: Full-Time

Job Brief

Are you passionate about building lasting connections and driving business growth?

One of our prestigious clients is seeking an enthusiastic Account Coordinator to cultivate strong relationships with their clients, foster new opportunities, and drive sales. As an integral part of the team, the person will be responsible for managing a portfolio of clients, ensuring their satisfaction, and identifying avenues for expansion.

Responsibilities

• Act as the primary point of contact for all client-related matters, fostering enduring relationships.
• Cultivate and sustain robust client connections, nurturing trust and loyalty.
• Lead negotiations to secure contracts and agreements, maximizing profitability.
• Develop trusted advisor relationships with key stakeholders and executive sponsors.
• Ensure the timely and successful delivery of the solutions tailored to client needs.
• Communicate project progress transparently to both internal and external stakeholders.
• Identify opportunities for business growth within the existing client base.
• Track and forecast key account metrics to drive strategic decision-making.
• Prepare comprehensive reports on account status to guide future strategies.
• Collaborate with the sales team to uncover and capitalize on new opportunities.
• Provide support for challenging client requests or escalations as required.

Qualifications

• Proven track record in Account Coordinator or related roles.
• Ability to effectively communicate and influence stakeholders at all levels.
• Familiarity with CRM software (e.g., Salesforce, Zoho CRM) and MS Office suite.
• Experience delivering tailored solutions to meet client needs.
• Strong multitasking skills with acute attention to detail.
• Excellent negotiation, presentation, and communication abilities.
• Bachelor’s degree in Business Administration, Sales, or a relevant field.

Why Join Us?

We’re more than just a workplace – we’re a community of passionate individuals united by a shared purpose: driving customer success.

By joining the team, you’ll have the opportunity to make a meaningful impact on the lives of the clients and contribute to their growth and prosperity. Here, innovation thrives, collaboration flourishes, and your ideas are valued. Together, we’ll embark on a journey of discovery and achievement, transforming challenges into opportunities and forging lasting connections along the way.

Come be a part of something extraordinary and unlock your full potential with us.

Application Instructions

If you are a results-oriented Account Coordinator with 4+ years of experience and a passion for contributing to the growth of the company, we invite you to apply by sharing your updated resume with resumes@empglobal.ae or apply here on this platform.

Join the team and make an impact in shaping presence and success. We look forward to reviewing your application.

Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your understanding in this regard.