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Associate IT Support
View: 103
Update day: 06-05-2024
Location: Jammu Jammu and Kashmir
Category: IT - Software
Industry: Technology Information Internet
Position: Entry level
Job type: Full-time
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Job content
Engineer - ITDepartment: Corporate IT
This position requires demonstrable hands-on system hardware, software and O/S support experience(including installations, configuration and troubleshooting) with exposure to a wide range of products, issues and customer types.
Responsibilities Include But Are Not Limited To
- Taking care of the entire IT infrastructure at Airmesh
- Installing, configuring & updating OS & other applications
- Handling installations of all types of hardware & software along with maintenance of workstations, laptops, storage devices and peripherals
- Implement security tools and practices across servers and applications/services
- Managing Antivirus tools, Definitions, Live updates
- Resolving queries & providing technical support to all the users whenever required
- Inventory & Assets Management
- Communicate with vendors and service providers to ensure all the services are functioning normally and are cost effective
- Maintaining inventory details of all the IT assets
- Maintain and update technical support document, IT reports & policy
- Addressing issue with SLA (Laptop repairs, Server OS installation, Networking knowledge), Asset management, Vendor Management.
- Bachelor’s degree in IT or equivalent with a relevant experience of 5
- years
Excellent knowledge of Desktop OS (Windows 7/8, Ubuntu/Linux and OS X) to Install, Configure and troubleshoot end user problems. Microsoft certification will be an added advantage
- Experience in working or knowledge of Microsoft office 365
- Should be able to understand overall user requirement and be able to come up with most effective solution
- An advance understanding of technical issues, both hardware and software
- Board understanding of networking technologies both wired and wireless
- Must be willing to work in a fast paced start-ups
- Strong analytical, troubleshooting and problem solving skills
- Good communication skills along with interpersonal skills
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Deadline: 20-06-2024
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