Circle In Charge - 10306

☞ GMR Group

View: 93

Update day: 15-05-2024

Location: Agra Uttar Pradesh

Category: Other

Industry: Construction

Position: Not Applicable

Job type: Full-time

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Job content

Job Purpose

Monitor the boarding gates, check-in counters and baggage reclaim Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) at DIAL through Closed Circuit Television, make manual / automated announcements and coordinate with concerned teams to take corrective action for removing congestion in the terminal as per the requirement of Airlines/ Operations.

To supervise the performance of outsourced agencies and pilot consumer interactions for smart meter installation and related activities

ORGANISATION CHART

Project Head-Operation Head-Zonal Head-Circle In charge

Key Accountabilities

Accountabilities

Key Performance Indicators

  • Ensure performance, phase, SOPs are met by outsourced agencies in their identified areas of operations
  • Conduct quality checks for various processes such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies
  • Steer consumer interactions and enable quick resolutions of issues / grievances
  • Go-Live of Smart Meters as per timeline
  • Quality Checks
EXTERNAL INTERACTIONS

External - Roles you need to interact with outside the organization to enable success in your day to day work

Outsourced agencies, consumers

INTERNAL INTERACTIONS

Internal - Roles you need to interact with inside the organization to enable success in your day to day work

Zonal Heads, Technicians, Stores Team

FINANCIAL DIMENSIONS

Other Dimensions

EDUCATION QUALIFICATIONS

B.Tech / Diploma (Electrical)

Relevant Experience

COMPETENCIES

  • Entrepreneurship
  • Capability Building
  • Social Awareness
  • Planning & Decision Making
  • Execution & Results
  • Strategic Orientation
  • Problem Solving & Analytical Thinking
  • Networking
  • Personal Effectiveness
  • Teamwork & Interpersonal influence
  • Stakeholder Focus
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Deadline: 14-06-2024

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