Position: Mid-Senior level

Job type: Full-time

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Job content

Job Description

Roles and Responsibilities

Supervises Room Attendants in the cleaning of guest rooms as requested by the Executive Housekeeper.

Verifies that all rooms have been cleaned by reviewing the list of rooms cleaned by each Room Attendant daily

Supervises the completion of short notice requests for rooms

Prepares requests for replacement of furniture, fixtures etc and follows up to ensure completion of requests as directed

To check minimum 24 rooms a day.

Inspects all check-out/stay over rooms for adherence of Brands standards

Monitors quality of rooms by conducting and documenting inspections of cleaned rooms

Prioritises special cleaning requests (VIP rooms, check-in)

Ensures security of keys and pagers

Monthly linen inventories are taken and recorded

Lockers are checked on a monthly basis with audit team

Ensure Room Attendants use the right technique when lifting, bending and using chemicals.

Checks floor linen closets daily for cleanliness, adequate supplies and linen.

Assures trolleys are properly stored and vacuum cleaners are emptied at the end of each day

Assures proper handling of lost and found articles

Ensures safety by assuring that all linen chutes are kept locked at all times

Provides employees with the information needed to perform their job effectively.

Orients employees to the department and hotel and provides on-the-job training on job responsibilities

Prioritises and assigns work

Provides feedback to the employee and Department Manager on the employees performance of job responsibilities

Ensures that linen closets are maintained as appropriate

Verifies that trolleys are stored properly and closets are locked

Assists in inventories as requested

This job is provided by Shine.com
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Deadline: 08-07-2024

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