Data Center Operations Manager
View: 111
Update day: 06-05-2024
Location: Pune Maharashtra
Category: Electrical / Electronics Houseware Transport / Logistics / Warehouse Mechanical / Technical Telecommunications
Industry: Information Technology
Job content
Empower Billions!
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Be at the forefront of the action in CO+I as part of our global datacenter operations.
#COICareers #Buildthecloud #Changetheworld #WeSeeYou #RepresentationMatters
Responsibilities
Core responsibilities will include but not limited to:
- Technical lead for all IT queries and issues relating to site logistics, deployments and break/fix activities.
- Organize and prioritize IT tasks and projects within their data center(s).
- Develop and maintain proactive relationships with the leased facility landlord, IT service providers, and partner support teams at the datacenter.
- Planning and supervision of all supporting physical infrastructure, logistics, and resources required to provide cloud capacity to our internal customers.
- Supervision and quality control of ongoing IT maintenance support for all service lines to meet pre-defined SLAs.
- Single point of contact for incidents at their datacenters that impact Microsoft cloud services and the proactive and timely resolution of such incidents.
- Implementing and overseeing all security and compliance policies for their datacenters to ensure all local systems meet the requirements set down by Microsoft internal security and compliance teams.
- Contribute to regional and global improvement programs as required.
- Assist with the review and approval of OPEX and CAPEX budgets, spend, vendor resourcing models, and reconciliation of same.
Qualifications
- At least four years’ experience managing physical operations in an IT and/or Critical Environment infrastructure
- At least two years’ experience leading and motivating a diverse, technical workforce
Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business - Fluent English (written and spoken)
- Enterprise-level experience in managing large-scale and complex projects/programs
Working knowledge of audit and compliance requirements in a large global enterprise
Financial management experience and good business acumen - Strong problem-solving skills, analytical capabilities, data analysis, and attention to detail
- Strong verbal and written communication and organization skills
- Must be able to multi-task and project manage many tasks simultaneously
- College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience
- CompTIA Network+ and/or CCNA Certifications
- ITIL v3 Foundation and/or Microsoft Operations Framework (MOF) Certifications
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Deadline: 20-06-2024
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