Computer Operator-Mainframe Batch Operations

Introduction
At IBM, work is more than a job - it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities
As Mainframes Batch & Console Operations Specialist, you are responsible for monitoring scheduled batch jobs and related incidents to develop, resolve batch scheduling conflicts (non-application) and recommend changes to the scheduler database.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.Responsibilities

• Handle production operating system resource availability, reboot devices
• Perform root cause analysis, resolution and / or critical issue for production systems.
• Monitoring various queues like Rdy, Act, Skel, ABEND and Late queue.
• Monitor scheduled batch jobs and batch cycles, resolving any non-application scheduling conflicts.
• Monitoring for SLA checklist and make sure of the SLA jobs completion within the given SLA time
• Performing Adhoc requests like Demanding, Canceling, Holding and JCL Override (proc override, parm override, executing the job from a different library).
• Issuing CICS related commands as per programmers request like closing files or open files in required CICS region.
• Alerts monitoring and Ticket Raising for outstanding messages and recycling various CICS/IMS/DB2 regions as per request by support team with SDM approval.
• Any storage drive or device issues are occurred will notify to storage team and will raise CE ticket and follow-up with CE for resolution status.
• Execute recovery procedures for production operating systems, devices and reply to control commands
• Monitor and execute production subsystem (e.g. IMS, CICS, DB2, IDMS) started tasks restarts
• Facilitate the SWAT/Service Recovery Team meeting

Required Technical and Professional Expertise

• Minimum 6+ years’ experience in Mainframes batch and console operations
• Proficient in MVS, COBOL, JCL, VSAM, DB2, CICS and other Mainframe related Tools for Batch Environment
• Experience in scheduling on-request batch jobs that require immediate execution.
• Experience in working on console.
• Ability to invoke resolution and restart procedures in case of failures in the batch jobs

Preferred Technical and Professional Expertise

• Working knowledge on Mainframes job operations tools such as CA7 / Control-M
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.