Senior Executive - Operations and Service

☞ Bajaj Finserv

Aussicht: 101

Update Tag: 20-05-2024

Ort: Kozhikode / Calicut Kerala

Kategorie: Andere

Industrie: Financial Services

Position: Mid-Senior level

Jobtyp: Full-time

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Jobinhalt

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

To Ensure SLA Delivery for each process

  • To Ensure quality of files processed by the Operations team are within the specified guidelines
  • Achieve Service To Sales Numbers
  • To Ensure all cash management services at the branch are delivered
  • Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc
  • Data Analysis & Sharing of best practices with team
  • Ensuring Implementation of Policies & processes
  • Coordination with various HO / Cross functional departments & providing feedback
  • Recruiting and manpower forecast & planning
  • Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction
  • Vendor management (CPV Agencies)
  • Ensuring Compliance & Integrity within the area/region
  • To Support all New Initiatives & functional Projects of the Function
Required Qualifications And Experience

Should have 3-4 yearsТ experience, and minimum 1 years managing branch operations

Should be a post graduate preferably

Should have collaborative work style to engage with peers & colleagues across the company.

Should have excellent communication skills along with strong presentation and data analytics skills.

Self-motivated and a self-starter
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Frist: 04-07-2024

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