Process Trainer

☞ Talentport Recruitment Services

Ver: 102

Día de actualización: 06-05-2024

Ubicación: Mohali Punjab

Categoría: Consultoría / Servicio al cliente Producción / Operación

Industria: BPO Call Centre

Posición: Technical/Process Trainer

Tipo de empleo: Full Time, Permanent

Salario: ₹ 3,50,000 - 5,00,000 P.A.

Experiencia: 3 - 8 years

Loading ...

Contenido de trabajo

Min 1 year experience as a Process Trainer from an international BPO process.


Ensure successful execution of training needs

Measure program training effectiveness

Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.

Send reports/MIS to the Operations team on the progress/pending status of activities

Review content at regular intervals to ensure all updates are incorporated

Participate in Internal & External Calibrations

Manage Knowledge Check for New Hires & Production Staff

Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.



Loading ...
Loading ...

Plazo: 20-06-2024

Haga clic para postularse como candidato gratuito

Aplicar

Reporte trabajo
Loading ...
Loading ...

TRABAJOS SIMILARES

Loading ...
Loading ...