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Branch Operation Head and Operation Management
Vue: 104
Jour de mise à jour: 25-04-2024
Catégorie: Direction Production/Opération
Industrie: Banking Financial Services Investment Banking
Niveau: Mid-Senior level
Type d’emploi: Full-time
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le contenu du travail
Job DescriptionJob Description:
- Branch Operations Head is one of the critical leadership positions in the bank as he/ she spearheads the Operations function in a branch .
- Branch Operations Head is responsible for administration of the branch by overseeing daily operations like cash, clearing, transfer, Electronic Clearing Service (ECS)/Real time gross settlement systems (RTGS)/National Electronic Funds Transfer (NEFT),
- Cash Deposit (CD), Fixed Deposit Receipt (FDR), account opening customer service with a team of Tellers and FDOs.
- He/ She handles Internal and External Audit, provides data and oversees audit queries.
- The Branch Ops Head is accountable for the lead generation of Current Account and Savings Account - CASA through the FDOs and Tellers.
- Maintenance of cash balance as per Cash Retention Limit
- Growth in Existing To Bank - ETB CA and SA Balances - Minimum Daily Average Balance - MDAB
- Achievement of Aggregate Cross Sell points target
- Resolution of complaints registered under CRMS, Phone Banking Banking Ombudsman
- Learning and Development of FDOs Tellers: Training Certification in various process related areas (Example: Risk, Fraud prevention, Banking regulations, etc. )
- Average Score of Structured Visit Reports
- Monitoring of Office Accounts and AML alerts
Swati MEHRA email id-hr.swatimehra@gmail.com
cont.no-8802596969
This job is provided by Shine.com
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Date limite: 09-06-2024
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