Customer service Executive

Vue: 102

Jour de mise à jour: 27-04-2024

Localisation: Surat Gujrat

Catégorie: Autre Conseil / Service client Servir / Nettoyant / Servantes PG / PB / Réception un événement

Industrie:

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le contenu du travail

Job Role:

Responsible for Entire Operation Process
Responsible for KYC Verification and File Disbursement
Handling Customers queries and Resolving problems
Tracking the cases in following manner, (Manually Following) (Disbursal Login – Query – Query Resolved - Data Entry – RCU Checking – Ops Tray).
Following the RCU Sampled Cases to get the RCU Sampled Reports according to the TAT, and also Clarifying the RCU Queries in Disbursement Dockets.
Handling the Sub Sequent and release the amount according to the Demand letters from the Builders
Auditing all the Case Documentation
Maintain the MIS for Disbursement Dockets.
Stationery Intended

Key Skills:

Graduate
2 - 3 yrs of Relevant experience
Good communication and pleasing personality.
High level of Self Drive/Enthusiasm.

Mandatory Skills

disbursement/ customer service/data managment

Mandatory Skills

disbursement/ customer service/data management

Mandatory Skills

Disbursement/Customer Services/Cash handling

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