JC Digital Repair Specialist C

☞ Reliance Jio Infocomm Ltd.

Vue: 102

Jour de mise à jour: 06-05-2024

Localisation: Bharuch Gujrat

Catégorie: IT - Logiciel

Industrie: Telecom ISP

Niveau: Technical Support Engineer

Type d’emploi: Full Time, Permanent

Expérience: 0 - 4 years

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le contenu du travail

1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones (unibody/duobody)
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange

0 - 4 years
  • Skills & Competencies :


    1. Knowledge of spares operations
    2. Knowledge of CRM Systems
    3. Communication skills
    4. Problem Solving skills
    5. Handset repair skills
    6. Customer Focus

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    Date limite: 20-06-2024

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