JC Digital Repair Specialist C

☞ Reliance Jio Infocomm Ltd.

見る: 102

更新日: 06-05-2024

場所: Bharuch Gujrat

カテゴリー: IT-ソフトウェア

業界: Telecom ISP

レベル: Technical Support Engineer

ジョブタイプ: Full Time, Permanent

経験: 0 - 4 years

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仕事内容

1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones (unibody/duobody)
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange

0 - 4 years
  • Skills & Competencies :


    1. Knowledge of spares operations
    2. Knowledge of CRM Systems
    3. Communication skills
    4. Problem Solving skills
    5. Handset repair skills
    6. Customer Focus

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    締切: 20-06-2024

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