Job vacancy For telecallers-Experienced-Nagarkoil,Tirunelveli&Erode

☞ Matrimony.com

Vue: 106

Jour de mise à jour: 06-05-2024

Localisation: Erode Tamil Nadu Nagercoil

Catégorie: Ventes

Industrie: BPO Call Centre

Niveau: Telesales/Telemarketing Executive/Officer

Type d’emploi: Full Time, Permanent

Salaire: ₹ 1,00,000 - 2,50,000 P.A.

Expérience: 1 - 5 years

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le contenu du travail

JJob Title: Relationship Executive/ Senior Relationship Executive


Role Overview:

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.


Key Responsibilities

Responsible for making outbound calls and regular follow up on leads assigned.

Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

Explaining the product features in detail and how to use the packages.

Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

Address all the issues / grievances of customers and provide the right customer experience.

Capture the insights from customer interactions and share it with the internal team.

Strictly adhere to the process requirements


Skill and Competencies required:

Functional

Business Knowledge Process Knowledge

Product Knowledge

Customer Orientation

Language skills English / Regional language

Telemarketing / Selling Skills

Basic computer skills – MS Excel, Word



Behavioral

Values – Integrity / Honesty / Respect

Communication – Oral & Written skills / Listening

Executive Presence

Business / Telephone Etiquette

Influencing Skills

Empathy

Self-driven / Initiative

Ability to manage stress

Willingness to learn



Education and Experience:

Graduate in any stream

Minimum of 1 – 5 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain



Salary and Benefits


Fixed Salary Rs. 1, 00,000 to Rs 2,50,000 per annum plus

Incentive Rs. 36000/- to Rs.60000/- per annum

Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided

Opportunities to learn and grow with the Company



Role: Telecalling /Telemarketing Executive

Industry Type: Internet, Ecommerce

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Employment Type: Full Time, Permanent

Role Category: Voice

Education: Any Graduate in any Specialization


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Date limite: 20-06-2024

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