MS Associate Systems Analyst | Application Support + HL7

☞ Allscripts Asia

Vue: 106

Jour de mise à jour: 30-05-2024

Localisation: Pune Maharashtra

Catégorie: Informatique

Industrie:

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le contenu du travail

Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


Job description:

  • Provide L1 & L2 Support and acts as Primary conductor for all vendor direct support needs.
  • Supports maintenances of existing interfaces for all our client facilities.
  • Experience with HL7 interface protocols & must have an ability to learn system functionality & workflow in depth.
  • Troubleshooting knowledge for HIS inbound & Outbound interfaces.
  • Understanding of healthcare related application, terminology, patient care environments, service needs & priorities of patient care personnel preferred.
  • Identifying complex issues and take ownership following proper escalation procedures.
  • Adhere to SLA’s also document & maintain current workflows
  • Provide daily metrics related to support, maintenances, outages as directed by leads or otherwise.
  • Attend staff meeting or other mandatory training enrolled by leads for you.

Candidate Requirements

  • A minimum of a bachelor’s degree in computer science /computer applications/ETC or similar background with adequate exposure to the relevant topics required for interface management is necessary to get a job in this position. The experience requirements differ with different organizations.
  • Operating systems Windows, Unix, Scripting & SQL is plus
  • Healthcare domain experience & Hl7 working knowledge required.
  • Proven experience in working with variety of different interfaces engine like (AIE, Rhapsody, Elink, Ensemble & HIE etc..).
  • Strong analytical & problem-solving skills with good balance of techno-functional skills
  • Excellent verbal & written communications skills with an ability to interact professionally with diverse group of executives, managers & SME’s along with external contacts like vendors & Onsite staff.
  • Work in friendly team environment with cross functional leads to provide day to day assistance with Interface staff.
  • Flexible & adaptable to work in 24*7 rotational environment with dynamic situations.
  • Self-motivated with ability to prioritize, meet deadlines & manage changing priorities.

Allscripts is proud to be an equal opportunity workplace dedicated to pursing and hiring a diverse and inclusive workforce.

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Date limite: 14-07-2024

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