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le contenu du travail

Job Description:

Essential Job Functions

  • Coordinates activities of functional areas or of department account leads to ensure that business solution requirements are met.
  • Provides assistance in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery. Escalates issues and recommends adjustments.
  • Maintains records of account specific application problems and assists in prioritizing work requests. Identifies and researches process changes or adjustments and escalates accordingly.
  • Maintains records of expenditures to ensure they align with forecasts and are in compliance with approved budgets.
  • Collaborates with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
  • Provides support in identifying and researching application improvements to increase customer and stakeholder satisfaction.
  • Ensures delivery of projects meet client and company expectations and needs.

Basic Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • Bachelor’s degree in business administration, engineering, information systems or related field preferred
  • Three or more years of support services or project or program experience
  • Experience working with the technology industry
  • Experience working with company products and operating systems
  • Experience working with computer systems and their use

Other Qualifications

  • Project management skills
  • Analytical and problem solving skills
  • Basic accounting skills
  • Interpersonal skills to interact with customers and team members
  • Organization and time management skills
  • Communication skills
  • Ability to work independently and as part of a team
  • Willingness to travel

Work Environment

  • Office environment
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Date limite: 20-06-2024

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