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Room Service Order Maker
Vue: 102
Jour de mise à jour: 06-05-2024
Catégorie: Direction Production/Opération
Industrie: Retail Financial Services Hospitality
Niveau: Entry level
Type d’emploi: Full-time
Salaire: View Detail
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le contenu du travail
We are currently looking for young, dynamic, self motivated Food Beverage professionals who want to move their careers forward.The Role Will Include Key Responsibilities Such As
As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction.
Perform tasks as per instructions from the immediate supervisor and as per duty schedule
Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly
Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request
Ensure proper appearance and grooming while on duty
Answer the Room Service telephones, if and when required
Make himself / herself familiar with all relevant issues concerning the Room Service
Report cleanliness and maintenance issues to the immediate supervisor
Attend regular training session in line with the departmental SOPs i.e. guest care, product knowledge, grooming standards, telephone manners etc
Flexible to work in other areas when required by the immediate supervisor
Familiar with the companys internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time.
Skills
Education, Qualifications Experiences
You should ideally have a degree / diploma in hospitality with preferable previous experiences in a similar role. Good English communication skills are essential. Computer Knowledge and additional language skills are an advantage.
Knowledge
Competencies
You Will Work Well Under Pressure In a Fast Paced Environment And Be a Great Team Player, Who Thrives In Working With a Multi-cultural Team And Guests Alike, While Possessing Following Additional Competencies
The ideal candidate will be customer driven and a proactive individual with an outgoing and approachable character.
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork
This job is provided by Shine.com
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Date limite: 20-06-2024
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