Implementation Specialist

Commvault is a worldwide leader in delivering backup and recovery for the progressive enterprise. Commvault enables you to protect, manage, and use your data, while managing it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what.

Job Title:Implementation Specialist–Commvault Professional Services | Location:Commvault Bangalore| Opportunity:Full Time

About Us:

Commvault is a worldwide leader in delivering backup and recovery for the progressive enterprise. Commvault enables you to protect, manage, and use your data, while managing it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what.

About the Role:

Our Professional Services – Virtual Service Delivery team is responsible for best-in-class implementation of Commvault software and hardware deployment for our global customers and partners within timeframe allowed as a part of a Project team.

Responsibilities:

• Install and configure Commvault hardware and software following the design specifications provided to meet the customer’s technical and business requirements.
• Assess customer readiness to determine if all the technical pre-requisites have been met to proceed with the next steps in a project.
• Perform data migration tasks to transition the customer from the previous backup infrastructure to the new infrastructure.
• Install and configure backup agents to protect the customers applications, databases, and hypervisors.
• Work with the customer and Commvault technical support and/or development to troubleshoot any technical issues blocking progress.
• Provide daily updates on the progress and obstacles to the Project Manager for the deployment.
• Complete required documentation associated with client projects in a timely fashion, including User Acceptance Test Plans and As-Built Documentation.
• Stay up to date on the latest best practices to ensure the smoothest possible project delivery.
• Assist / Work in collaboration with Technical Architect from regional theaters for our global customers

Requirements:

• Bachelor of Engineering from Computer Science / Information Technology / Electronics OR Bachelor of Computer Application + Master of Computer Application.

• Commvault or any other backup product experienced professional with 7+ years of relevant experience in Technical Support / Professional Services / Managed Services / Backup Administration
• Required Technical Skills:
  • Strong knowledge & experience of Networking, Storage & Linux Operating System
  • Proficiency with TCP/IP networking
  • Proficiency with SCSI, iSCSI, or Fibre Channel
  • Commvault implementation & troubleshooting experience
  • Proficiency with backup and recovery of Microsoft 365 (Exchange Online, SharePoint Online, OneDrive for Business, Teams)
  • Proficiency with backup and recovery of Microsoft Applications (SQL Server, SharePoint and Exchange)
  • Proficiency with backup and recovery of databases (Oracle, SAP/Oracle, SAP HANA)

• Preferred Technical Skills:
  • Hands-on experience with object storage (AWS S3, NetApp StorageGRID)
  • Hands-on experience with data archive and search
  • Hands-on experience with private cloud (VMware, Hyper-V)
  • Hands-on experience with public cloud (AWS, Azure)
  • Proficiency with Linux scripting
• Desired Technical Skills:
  • Advanced Industry Certification (AWS, VMWare, Microsoft, Linux)
  • Advanced Commvault Certification (Solutions Architect, Master)

• Excellent diagnostic and troubleshooting skills.
• Must be able to multi-task and effectively prioritize within a high volume/time sensitive environment
• Ability to take detailed notes, work independently and efficiently to communicate effectively as a member of a remote workforce
• Excellent communication etiquette, including strong verbal, written communication and listening skills.
• Ability to learn new technologies quickly and then leverage gained knowledge.
• Enjoy working in a highly technical team environment
• Customer focused approach with strong customer service skills

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.